Susan Karcher

Susan Karcher serves as the firm's receptionist, where she enjoys helping clients and creating a welcoming experience for everyone who contacts the office. A U.S. Navy veteran who served for five years during Desert Storm, Susan brings dedication, professionalism, and a strong commitment to service to her role.

After spending 15 years as a stay-at-home mother, Susan is excited to embrace new opportunities and continue making a positive difference in the lives of others. Outside of work, she enjoys gardening, reading, cooking, and cheering on the Cleveland Guardians. She is also proud of her two children, with one pursuing a nursing degree at the University of Toledo and the other preparing for a future career as a commercial airline pilot. Susan shares her home with her dog, Ollie, and two cats, Eddie and Ivy.